Outrigger Legian Bali Resort

New Development pre-opening and ongoing operational management of all hotel departments including Human Resources, Sales & Marketing, Finance, multiple Food & Beverage outlets, Day Spa, Housekeeping, Maintenance & Security. 

Created and developed a new beachfront fresh and cooked seafood outlet utilising existing unused shop space.

Analysed and determined all hotel budgets and KPIs, growing top-line revenue by an average of 22% annually, delivering net operating profit well above budget.

Developed an inclusive workplace human resource culture with a focus on training, ensuring high staff satisfaction and retention, resulting in excellent guest services standards.