Outrigger Legian Bali Resort

Led the pre-opening of this new beachfront resort and ongoing operational management across all departments, including Human Resources, Sales & Marketing, Finance, Food & Beverage, Spa, Housekeeping, Maintenance and Security.

Developed and launched a new beachfront seafood outlet by repurposing unused retail space.

Established budgets and performance KPIs, driving average annual top-line revenue growth of 22% and delivering net operating profit well above budget. Built a strong, training-focused workplace culture, improving staff retention and elevating guest service standards.